This page explains how to use the 24/7 support service, which is an emergency response service outside of our business hours.
Call the phone number below. At that time, you will be asked for your company name and name, so please answer them. Also, if you want English support, please tell us that you want English support.
Calling from Japan：050-3646-9254
Calling from outside Japan：81-50-3646-9254If you would like to change or cancel an overseas flight ticket issued using [Search and Book Yourself], please call the contact information below.
Calling from Japan：050-3131-1154
Calling from outside Japan：81-50-3131-1154Please note that we cannot respond to inquiries regarding operating instructions or other arrangements.
If you are unable to connect from overseas, be sure to add “+” (plus) first. “+” can be displayed by long pressing “0” or ““.
Please let us know what service you would like.
In addition, if you want to change the reservation details of an existing flight ticket or accommodation facility, it will be smoother if you let us know the “Confirmation items when changing and reserving flight tickets and accommodation facilities” at the end of this page.
24 hours a day, 365 days a year support service is subscribed on a company-by-company basis. If the company you belong to is subscribed to the 24/365 plan, it will be listed as [Emergency Contact] (緊急連絡先はこちら in Japanese) in the summary column of the page after requesting business trip arrangements.